The categorisation of products along with informative sales reporting and stock checks enables procedures and processes to be put in place and documented. This can then become part of the induction course for all staff. The presence of documentation and intelligent reports helps keep track of all aspects of a retail outlet and it improves on the quality of service rendered. Successful product file integration will make information easily accessible, provide a limited number of user entry points, help new users learn quickly, simplify the decision making process with regard to assortment range and help cut support costs.